Delivery status
Track Your Order
Enter the order ID from your confirmation, plus the mobile number you ordered with.
Your mobile number proves the order is yours. Signed-in customers see every order in My Orders.
Look up your parcel
Double-check the ID (like PM-2026-0913) and use the exact mobile number from checkout. Cash-on-delivery orders appear as soon as our team keys them in.
Delivery issue? Call our hotline
09:00-21:00, 7 days. Keep your order ID handy.